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New England Communications achieves Avaya Connect Gold Certification

Portland -

PORTLAND, Maine — New England Communications announced today that it has been named a Gold-certified Channel Partner by Avaya, a global provider of business communications and collaboration solutions and services. The Avaya Connect Gold certification demonstrates that the New England Communications (NEC) team has developed comprehensive skills to help small and large size businesses transform their operations with unified communications, collaboration, and contact center solutions.
In recognition of the multi-vendor nature of today’s business networks, Avaya Connect Gold channel partners earn their status by certifying staff members in the operation of Avaya systems and software and in the operation of solutions offered by other major information technology vendors. Gold-certified channel partners must meet rigorous service delivery and customer satisfaction criteria, develop comprehensive marketing plans, and meet annual revenue commitments for the sale of Avaya solutions and services.

Headquartered in Portland, Maine; New England Communications sells, installs, and maintains Avaya business communications solutions to businesses throughout New England. Beyond delivering integrated business solutions, NEC’s reputation has been built on commitment to quality, service, and excellence.

“For over 20 years, New England Communications has provided superior customer service to valued customers throughout New England. Achieving this level of Avaya certification demonstrates how committed we are to ensure that our customers continue to get the highest quality solutions from us,” said Eric Nason, president, New England Communications. “I am very proud of our associates and tremendously grateful to all of our customers.

“Avaya Connect certifications help us ensure that customers have a consistent, quality experience from purchase through implementation and ongoing support,” said Karl Sunderland, vice president, US Channels, Avaya. “We are very pleased that New England Communications has aligned with Avaya to provide the expertise to customers to help us extend our reach and deliver the kinds of complete, end-to-end solutions that meet the challenges businesses and organizations face today.”

About New England Communications:
Founded in 1990, New England Communications provides specialized voice and data products and services for businesses of all sizes. NEC can design, engineer, and integrate hardware, software, and network systems and solutions, to meet the increasingly complex operational needs of enterprises today. For more information, please visit: www.necomm.com.

About Avaya:
Avaya is a global provider of business collaboration and communications, providing unified communications, contact centers, networking solutions and related services to companies of all sizes around the world. For more information please visit: www.avaya.com.

Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “potential,” “predict,” “should” or “will” or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya’s filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

For More Information:

Contact Name: Mindy Dubay

Telephone Number: (207)523-1828

Website: http://www.necomm.com

Email: mdubay@necomm.com